Edwin Dental Specialists

Partnering with Hired Billing Support gave us peace of mind. Our billing is cleaner, our staff works on patient care instead of paperwork, and we are now capturing more appointments than ever.

Dr Ruth Parkin-Edwin

DMD/MS

Diplomate of American Board of Periodontology

Specialty: Periodontology

Partnering with Hired Billing Support gave us peace of mind. Our billing is cleaner, our staff works on patient care instead of paperwork, and we are now capturing more appointments than ever.

Challenge

As the practice expanded, manual billing processes led to increased claim denials and delayed cash flow. Administrative work was diverting focus from patient care.

Solution

HBS addressed these challenges by standardizing workflows and enhancing coding accuracy, resulting in cleaner claims and more predictable reimbursements.

Results

✓70% Reduction in Staffing Costs: Outsourcing billing and front-desk tasks to trained remote team

✓Increased Patient Appointments: With improved call handling and real-time scheduling support

✓Strong Revenue Cycle Management: Claims submitted accurately and on time

✓Denials reduced through proper coding and verification

✓Faster reimbursements and improved cash flow

Impact

These improvements reduced administrative bottlenecks and recaptured revenue that was previously lost to errors or slow processes.

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